People say things, these things.. Testimonials
Hi Heidi - I just wanted to say thank you to you and your team for the wonderful job managing my investment property since day one. The entire time I felt that the property was in safe, capable and caring hands. Should I decide to buy another investment property in the future I would be more than happy to approach your company to manage it again.
I have been recommended Heidi after trying several property managers and I have been amazed by the professionalism shown by both Heidi and Emily they have been managing our properties for over 3 years now and they have always been on top of everything, very prompt and diligent. I believe my quest for the best property agent in town stops here!
I contacted Little Bird (Heidi) one afternoon via email, through their website, and received a phone call within the hour. Transitioning from one agency to Little Bird for the management of my property was a very smooth and easy process. Little Bird are extremely responsive to my queries and they really listened to my situation at the time I was looking to change property managers. The team worked with me and supported me in ways above and beyond my expectations. I really appreciate everything Heidi, Emily & Sharon have done - thank you!
I am so glad I made the switch from managing my own properties to having Little Bird take care of everything for me. The ladies at Little Bird are wonderful to engage with and are very speedy with their correspondence. They have made owning an investment property very simple! I have been and will continue to recommend them to everyone.
I can’t thank Heidi and her team enough for their support in managing my properties. I have been searching for the right property manager over the past 20 years and have been sorely disappointed time and time again...until I found Heidi and her team. None of the other agents come close to Little Bird Properties. They facilitated a smooth transition from my previous property manager during a significantly stressful time for me. They are true professionals. Their communication skills are outstanding as is their industry expertise. The icing on the cake is that they genuinely care about supporting my tenants and I. They go above and beyond to ensure that my properties are well managed, which puts my mind at ease enabling me to focus on my priorities. Don’t bother searching elsewhere. Little Bird Properties is undeniably the number one property management team in Canberra. Thanks Heidi and team. You’re all superstars!
A HUGE thank you to you & team for taking such fantastic care of our property! We are absolutely grateful! You have been more than wonderful!
You guys have been absolutely fantastic over the whole period, I will highly recommend you if the situation should occur. Sharon who I have dealt with recently has been fantastic in every way possible. Hard to get service like that nowadays.
I have known Heidi for many years both personally and as a property manager when she has managed an investment property for me. I have always been impressed by her professionalism towards her work, her organisational skills and her knowledge of the industry.
Heidi Russell is a true professional and someone I would certainly trust with my investment property.
For many years Heidi looked after my rental property like it was her own, she was extremely professional and maintenance if necessary was organised by her and was always at the right price, very efficient. Always available I would highly recommend Heidi well above any Property manager I have used in the past. Well done Heidi your business will no doubt be a success.
Heidi is a professional, well mannered and excellent Property Manger! I have had the pleasure of working with Heidi in the past and have witnessed her professionalism first hand. I would not hesitate to contact her when I aquire a investment property in the future. I highly recommend Heidi!
Heidi managed my 1st rental property and what a wonderful working relationship we had. She was very professional, efficient and proactive in the management of the property, as well as a great communicator. The apartment Heidi was managing was occupied by a senior member of the German Embassy and they found Heidi to be one of the best property managers they had dealt with. If you want an effective and efficient property manager, with great communication skills, you could not get anyone better than Little Bird properties.
I am a property manager and have never worked with Heidi, but dealt with her for a mutual client. She was very helpful, and went out of her way to help me with a difficult end of lease inspection. An example of a rare and true professional in our industry and wish her every success in her new business.
Heidi found a tenant for my property within five days of first listing it for rent. I was extremely impressed with Heidi's communication throughout the process, and her prompt action in following up with prospective tenants. I would highly recommend Heidi to anyone looking for a property manager, she is fantastic to work with.
I've dealt with Heidi for more than 15 years and she is the most professional Property Manager I've ever encountered. She offers a fair approach to everyone she deals with. I have no hesitation in offering her name to people looking for a PM.
Heidi is professional and friendly and I would recommend her to anyone looking for a property manager.
Heidi is without a doubt the best Property Manager in Canberra. I wouldn't trust anyone else with my property!
I have recently had the pleasure of meeting and obtaining rental advice from Heidi at Little Bird Properties. I am very impressed with Heidi’s friendly and professional manner. She is great communicator and provides exceptional service.
I would highly recommend Heidi, She is extremely professional. Heidi looked after our rental property for many years
Heidi managed my first rental property for almost 10 years and during that time she was a very efficient liaison between myself and the tenants. From processes associated with broken leases or maintenance requests Heidi handled them effortlessly, ensuring that my tenants were satisfied and that I was well positioned to make informed decisions. Heidi provides a high quality property management service and I would highly recommend her services.